Every ride is customized to meet the senior’s personal needs!

RideSenior Services in Hilo & Nearby Areas

Non-Emergency Senior Transportation. Assisted Rides. Hilo.
Medical Appointments. Daily Errands. Social Trips. Airport Transfers.

As a trusted senior transportation service in Hilo, RideSenior delivers safe, reliable, and compassionate senior mobility services designed specifically for adults aged 55 and over. Built on dignity and respect, our senior-friendly service focuses on comfort, reliability, and punctual door-to-door assistance, helping seniors stay independent, mobile, and connected to their community.

Trusted Senior Transportation for Hospitals & Retirement Homes in Hilo, Hawaii

RideSenior provides safe and dependable transportation services for seniors traveling to hospitals, clinics, and retirement communities throughout Hilo, Hawaii. Our caring team is committed to helping seniors travel comfortably, safely, and stress-free for medical visits, treatments, and daily needs.

We proudly provide transportation services to healthcare facilities including Hilo Medical Center, Kaʻu Hospital, Hale Ho‘ola Hamakua, North Hawaii Community Hospital, Kohala Hospital, Bay Clinic, Hilo Benioff Medical Center, and Hamakua Health Center.

We also support seniors residing at Yukio Okutsu State Veterans Home, Life Care Center of Hilo, Hale Anuenue Restorative Care Center, Legacy Hilo Rehabilitation & Nursing Center, Regency at Hualalai, Kau Hospital Long Term Care, Hale Ola Kino by Arcadia, and Ilima at Leihano Senior Living.

At RideSenior, we are dedicated to helping seniors maintain independence and access essential healthcare with reliable, compassionate transportation services across the Hilo area.

RideSenior Hilo – More Than a Ride

1350+

Trusted drivers for seniors, patients & families.

Care Plans →

Step 1: Trip Step 2: Details Step 3: Review & Confirm

RideSenior provides scheduled door-to-door medical transportation, helping you travel safely from home to your medical appointment and back home.

Is this a One Way or Round Trip? * Select One Way Round Trip

Please select One Way or Round Trip.

Pick up date *

Please select a date.

Pick up time *

Please select a time.

Pick Up Location *

📍

Type and select an address from suggestions (Google).

Please select a valid pick up address from suggestions.

Drop Off Location *

Please select a valid drop off address from suggestions.

Return Trip Details

Return pick up date *

Please select a return date.

Return pick up time *

Please select a return time.

Return Pick Up Location *

Please select a valid return pick up address from suggestions.

Return Drop Off Location *

Please select a valid return drop off address from suggestions.

If the return trip is simply going back home, you can re-enter the same addresses.

Important wheelchair information
RideSenior uses standard passenger vehicles only. We do not provide wheelchair vans with ramps or lifts. Wheelchair passengers must be able to transfer to a vehicle seat.

Does the passenger use a wheelchair, walker, or another mobility device? * Select Wheelchair assistance (+$15) Walker assistance (Free) Other assistance (+$15) No assistance ($0)

Please select an option.

Can the passenger transfer from the wheelchair into a standard passenger vehicle seat? * Select Yes — Passenger can transfer into a vehicle seat No — Passenger must remain seated in the wheelchair Not sure

Please confirm whether the passenger can transfer into a regular vehicle seat.

Wheelchair-accessible vehicle required
RideSenior does not currently provide ramp- or lift-equipped wheelchair vans. We cannot complete this booking when the passenger must remain seated in the wheelchair or when transfer ability is uncertain.

Next

Name *

Please enter your name.

Phone *

Please enter your phone.

Email *

Please enter a valid email.

Care Plan Code (optional)

Get Code

For recurring medical transportation, you can create a Care Plan first. One-time bookings can continue without a code.

Special needs, instructions, or comments (optional)

Previous Next

For recurring medical rides, add your Care Plan Code above if available. One-time bookings can continue without a code.

Would you like RideSenior to confirm this booking?

Please review the estimated price above. You can ask our team to check driver availability and confirm the ride, or you can send this as a price estimate request only. Payment is requested after the service is completed.

I understand that RideSenior uses standard passenger vehicles and does not provide wheelchair-accessible vans with ramps or lifts. If the passenger uses a wheelchair, I confirm they can transfer into a regular vehicle seat.

Please confirm the vehicle requirement before submitting.

Yes, please check driver availability

Choose this option if you want RideSenior to review the request and move it forward for driver availability.

Confirm Booking Request

Send as price estimate only

Choose this option if you are comparing options and do not want us to process it as a booking request yet.

Send Price Estimate Request

Previous

The system is submitting your request. Please wait and do not click again.

Final service confirmation depends on driver availability. Payment will be requested after the service is completed.

RideSenior US Pricing Guide

Clear senior transportation pricing before you book

×

Short trips0–3 miles: $35
3–6 miles: $45

Distance pricing6–18 miles: $3.20/mile after the first 6 miles
18–50 miles: $2.40/mile after the first 18 miles
Over 50 miles: $1.90/mile after the first 50 miles

AssistanceWalker assistance: Free
Wheelchair assistance: +$15
Other assistance: +$15

Waiting timeFirst 30 minutes free, then $10 per 30 minutes. Maximum waiting fee: $40.

Equipment rentalWheelchair: $10/hour
Mobility scooter: $20/hour

TaxApplicable state/city tax may be added based on the pickup city and state supported by this form.

Important: The form calculates an estimated price before checkout. Final pricing may depend on route distance, waiting time, equipment rental, assistance type, applicable tax, payment completion, and RideSenior confirmation.

Continue Booking

RideSenior vs Traditional Taxi

Why families choose RideSenior

×

🚪 Door-to-door supportSupport from the door to the vehicle and from the vehicle to the destination when needed.

✅ Booking confirmationRideSenior gives families a clearer booking and payment confirmation process than a regular taxi experience.

👨‍👩‍👧 Family peace of mindEmail updates, appointment reminders, and completion communication help families stay informed.

Feature	RideSenior	Traditional Taxi
Service focus	Built for seniors and older adults who may need extra support.	General transportation for the public.
Door-to-door help	Available when needed for senior mobility support.	Usually curb-to-curb only.
Walker / wheelchair assistance	Support options are shown in the booking form.	Depends on driver and vehicle.
Booking communication	Email confirmation, reminders, and status updates may be sent.	Usually limited communication.

Important: RideSenior is not an emergency medical transportation service. For medical emergencies, please call local emergency services immediately.

Continue Booking